SHIPPING POLICY @ REVEL

At Revel, we strive to make every delivery experience as prompt, seamless, and effortless as possible, ensuring your order reaches you with care and efficiency.

ORDER PROCESSING & DISPATCH

  • All orders are carefully processed and dispatched within 24 hours of order confirmation, excluding Sundays and public holidays.
  • Once your order has been dispatched, you will receive the relevant tracking details via email and/or SMS, allowing you to monitor your shipment throughout its journey.
  • All orders are subject to product availability. In the unlikely event of a delay or an inventory-related issue, our team will notify you promptly and keep you informed of the next steps.

ESTIMATED DELIVERY TIMELINES

Delivery timelines may vary depending on your location and the accessibility of the destination.

Metro Cities: 2–5 Business Days
Tier 2 & Tier 3 Cities: 3–7 Business Days
Remote Locations: 5–10 Business Days

The timelines mentioned above are indicative and represent estimated delivery windows. While we make every effort to ensure timely delivery, unforeseen circumstances such as adverse weather conditions, courier or logistics disruptions, public holidays, regulatory requirements, or other factors beyond our reasonable control may occasionally result in delays.

SHIPPING PARTNERS & TRACKING

  • We partner with reliable and established courier services across India to ensure your orders are handled securely and delivered as efficiently as possible.
  • Once your order has been dispatched, you will receive a tracking number via email and/or SMS, enabling you to monitor your shipment and stay updated on its progress until it reaches you.

ADDRESS ACCURACY & DELIVERY ATTEMPTS

Please ensure that your shipping address, contact number, and other delivery details are accurate and complete at the time of placing your order. This helps us ensure a smooth and timely delivery experience.

If an order is unable to be delivered due to:

  • Incorrect or incomplete address details
  • Unavailability of the recipient
  • Refusal to accept the delivery

the shipment may be returned to REVEL.

Where applicable, re-delivery may be arranged upon request and may be subject to additional shipping charges.

ORDER MODIFICATIONS & CANCELLATIONS

Orders cannot be modified once they have been dispatched.

Cancellation requests can only be accepted:

  • Within 24 hours of placing the order, or
  • Before the order has been dispatched

After dispatch, cancellation requests cannot be accommodated.

FOR ASSISTANCE:

Email: representrevel@gmail.com
Working Hours
Monday – Saturday
8:00 AM – 6:00 PM IST